Need immediate answers to your Internet questions? Our SPRYNET technical support staff is online to answer your questions.

SPRYNET Network Messages - Before going into the support forums or the SPRYCHAT help channel, check here to find out about system outages due to maintenance and upgrades, known technical problems and resolutions, and messages about the SPRYNET network.

How to Use Quick Help | Download a Chat Program

Now Available! Participate in several conversations at once. With SPRY Chat Beta v2.0 you'll be able to connect to different channels and servers at the same time. SPRY Chat Beta v2.0 is now available for download in Quick Help.

Quick Help FAQ - Before asking question in our Technical Support forum or chat channel, check here for the most common questions asked of our Technical Support staff.


Internet Technical Support

Chat - If you already have SPRY Chat, you can jump right into this chat room. If you're using another chat program, join us at chat.sprynet.com, port 6667. Get your technical questions answered here immediately from our online support staff.

Internet Technical Support Forum - Are you having trouble configuring your computer to use Netscape or Internet Explorer? Need to know how to use your e-mail program? The Technical Support Forum is the place to ask. SPRYNET's online support staff monitors and answers questions in this forum Monday through Friday from 6 a.m. to 9 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. (PST). For general Internet questions, please go to the General Internet Forum. Live help is also available 24 hours-a-day on our chat server. Use your chat program to connect to chat.sprynet.com port 6667.

General Internet Questions - What is telnet? How do I use FTP? Where can I find a newsgroup that addresses my interests? Exchange ideas and tips with other SPRYNET members. This is the place to ask your questions and give your opinions. This forum is not monitored by SPRYNET's online support staff. For questions relating to technical issues specific to SPRYNET, please go to the Internet Technical Support Forum. Live help is also available 24 hours-a-day on our chat server. Use your chat program to connect to chat.sprynet.com port 6667.

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